IT INFRASTRUCTURE – Solvix Tech

Ilhem El Ouni

“Bridging Tech and Customer Success with Scalable ERP Innovation.”

Ilhem El Ouni bridges technical expertise with strong client engagement to ensure seamless ERP delivery at Solvix. With over six years of full-stack development experience—including .NET, Angular, Azure, and AWS—she has designed and customized complex ERP systems for logistics, healthcare, and finance sectors.

At Solvix, Ilhem leads technical onboarding, translating client requirements into actionable system designs and facilitating smooth collaboration between development teams and stakeholders. Her combined precision and empathy ensure projects meet both technical and customer expectations efficiently.

Ilhem leverages 6+ years in full-stack development to deliver scalable ERP solutions at Solvix. She translates client needs into actionable system designs and ensures smooth collaboration, combining technical precision with customer-focused support.

Hatem Bin Miled

“Engineering Precision Meets AI-Driven ERP — Powering U.S. Infrastructure to the Cloud.”

Hatem Ben Miled brings over a decade of technical and regulatory expertise in engineering and public infrastructure to his role as Territory Sales Manager for the U.S. market at Solvix Technology Solutions. With a Master’s degree in Instrumentation and Industrial Measurement, and certifications in water distribution and treatment, Hatem combines deep industry knowledge with hands-on experience managing water quality systems and compliance for over 300,000 customers at Los Angeles County Public Works.

At Solvix, he leverages this expertise to guide U.S. clients through seamless adoption of scalable cloud ERP and AI-driven solutions, ensuring digital transformation with precision and trust. Known for his analytical mindset and solution-driven approach, Hatem plays a pivotal role in expanding Solvix’s footprint across the U.S., helping businesses modernize operations through intelligent, compliant technology platforms.

Hatem brings 10+ years of engineering and regulatory experience in public infrastructure to help U.S. clients adopt Solvix’s cloud ERP and AI-driven solutions. With expertise in water systems and compliance, he guides seamless digital transformations with precision and trust.

Eng. Ahmed Ben Ali

“Global IT Expertise, Local Impact — Driving Digital Growth in Saskatchewan & Beyond.”

Ahmed Ben Ali, Founder and Operations Manager at Solvix Technology Solutions, brings over 15 years of multinational experience in enterprise IT and digital transformation across the MENA region. Based in Regina, Saskatchewan, Ahmed leverages his deep expertise to deliver innovative, scalable, and secure solutions tailored for businesses in Saskatchewan and North America.

Fluent in English, French, and Arabic, he blends global insights with local knowledge to help organizations accelerate growth, optimize operations, and confidently navigate complex technology landscapes.

Ahmed brings 15+ years of multinational enterprise IT experience, focusing on scalable, secure digital transformation solutions for Saskatchewan and North American businesses. Fluent in three languages, he combines global expertise with local insight to accelerate growth.

Muhammad Fiaz

“From Community Leader to Tech Visionary — Empowering Saskatchewan’s Digital Future.”

Muhammad Fiaz, Founder and CEO of Solvix Technology Solutions, is a dedicated leader with deep roots in Saskatchewan. Having served as MLA for Regina Pasqua from 2016 to 2024, he offers a unique, ground-level perspective on regional challenges faced by community leaders.

With a background in commerce and practical experience as a road safety consultant, Muhammad combines business acumen with problem-solving skills. Passionate about the region’s growth, he champions innovative digital transformation and AI-powered solutions designed to empower local organizations.

His leadership drives sustainable growth and prosperity across Saskatchewan and North America.

Muhammad, former MLA for Regina Pasqua, leads Solvix with a passion for Saskatchewan’s growth. He drives innovative AI and digital transformation solutions grounded in deep regional understanding and business acumen to empower organizations locally and across North America.

Oracle Database Services

At Solvix, we are recognized as leading service providers of Oracle DBA services, catering to clients across various industries. In today’s competitive market, the complex and unique infrastructure of businesses demands an efficient and responsive IT strategy to achieve their goals successfully. Our Oracle DBA Services (ODS) play a pivotal role in maintaining and enhancing Oracle infrastructure, ensuring seamless operations and scalability. With a team of dedicated experts, we work closely with our clients to deliver solutions aligned with their business objectives.

We provide customized Oracle and Database Services & Support tailored to the unique needs and goals of each organization. Recognizing that every business faces distinct challenges, we design solutions that optimize Oracle database performance, ensure seamless integration, and address specific operational requirements. Our client-focused approach enables us to craft strategies that not only resolve immediate concerns but also enhance efficiency, scalability, and reliability for long-term success. By unlocking the full potential of Oracle systems, we empower businesses to thrive, achieve their objectives, and stay competitive in a dynamic market.

Oracle CPQ(Configure, Price, Quote)

Traditional migration strategies can be expensive, time-consuming, and often introduce unnecessary risks, especially when moving between complex systems. With our extensive experience in delivering successful CX implementations, we understand the critical importance of accelerating time-to-revenue in today’s fast-paced market. To address these challenges, we offer a state-of-the-art tool that simplifies and speeds up the migration process from Oracle EBS to Oracle CPQ Cloud, while significantly reducing risk.

Our pre-built solution enables your sales team to quickly generate accurate, high-quality quotes based on precise product configurations and pricing, reducing errors and speeding up revenue recognition. It also automates the migration of product configurations and pricing setups from Oracle EBS Configurator to CPQ Cloud, ensuring a seamless transition without modifying your existing EBS order fulfillment workflows, minimizing disruption and maintaining business continuity.

Oracle E-Business Suite

Solvix offers end-to-end Oracle E-Business Suite services, including implementation, upgrades, migration, integration, and ongoing support. With deep industry experience and Oracle accelerators, we deliver tailored solutions that boost efficiency and optimize performance, helping businesses maximize ROI and achieve scalable growth.

Oracle E-Business Suite is a comprehensive set of integrated, global applications that help organizations optimize people, technology, and capital resources to enhance enterprise performance. It empowers businesses to make informed decisions, boost competitiveness, and reduce costs, offering industry-specific solutions in Financial Management, Supply Chain Management, Human Capital Management, Mobile Solutions, Business Intelligence, and Reporting.

Solvix leverages Oracle Unified Methodology (OUM) to create intellectual property designed to accelerate implementations, simplify upgrades, and enhance system efficiency with minimal customization. With extensive experience across various industries, we delivers complete Oracle E-Business Suite solutions, ensuring value-driven transformation for businesses in all major sectors and verticals.

Oracle Customer Experience(CX)

Oracle CX is a cloud suite that streamlines customer interactions across sales, marketing, service, and commerce. It helps businesses deliver personalized experiences, improve engagement, and drive growth.

Built on technologies like Siebel and Oracle Sales Cloud, it supports both cloud and on-premise CRM needs.

Industry Solutions:
• Communications & Media
• Financial Services
• Manufacturing & Automotive
• Consumer Goods & Retail
• Public Sector

Oracle BI Services

Oracle Business Intelligence (BI) is the process of gathering, analyzing, and transforming raw data into valuable insights to create a competitive advantage, optimize business operations, and enhance data quality. By examining information about customers, competitors, and market trends, companies can make more informed decisions that align with their strategic objectives, ultimately driving growth and improving performance.

In today’s fast-paced business environment, integrating business intelligence, analytics, and reporting into core operations is crucial. However, without the right technology, it can be challenging to turn raw data into actionable intelligence that propels a company forward.

Solvix offers a comprehensive suite of advanced Oracle BI Analytics solutions, giving businesses the tools they need to gain deeper insights and stay ahead of the competition through intuitive dashboards, reports, and presentation features.

Oracle Applications

Our Oracle Apps services deliver seamless integration and customization to optimize business processes across various industries. With tailored solutions, we help organizations improve operational efficiency, enhance productivity, and achieve their strategic goals. Trust our expertise to unlock the full potential of your Oracle applications and drive sustainable growth.

Oracle Apps Consulting and Managed Services:

With a wealth of expertise and a highly skilled talent pool, we are committed to delivering exceptional consulting experiences to all our clients. Our managed services team offers comprehensive core DBA support, specializing in the management of large and complex databases across multiple locations. By utilizing the latest monitoring tools, such as Oracle Grid, we ensure seamless database performance, enhanced reliability, and proactive management to meet our clients’ evolving needs.

JD Edwards Solutions

Technical & Domain Expertise:
We align deep technical skills with business knowledge to maximize JD Edwards ROI.

JD Edwards Experience:
Skilled in EnterpriseOne (8.0–9.2) and World (A7.3, A8.1) for implementation, upgrades, and support.

Oracle Solutions Expertise:
Services include ERP Cloud, SaaS, BI, mobility, CNC, AS/400, and data migration.

Continuous Training:
Ongoing training ensures our consultants stay versatile and current across technologies.

CNC Services:
Certified experts manage and optimize JD Edwards performance across platforms.

Application Management:
We handle JD Edwards operations, letting clients focus on strategic priorities.

Agentic Workflow Automation for HR & Admin

Transforming Back-Office Operations with Intelligent Process Automation

The Challenge

Human Resources, accounting, and administrative functions are often bogged down by repetitive, manual tasks that are time-consuming and prone to human error. This not only delays operations but also diverts valuable talent from strategic, high-impact initiatives.

Our Solution

Our AI-Driven Agentic Workflow Automation solution reimagines HR and Admin processes. By leveraging intelligent agents, we automate tasks such as onboarding, payroll processing, attendance tracking, document management, and approvals—delivering speed, accuracy, and compliance.

Key Benefits

✅ Automation of Routine Tasks – Eliminate manual workflows to reduce errors and save time.
✅ Cost Savings – Lower operational overhead through intelligent task execution.
✅ Boosted Productivity – Free up HR and Admin teams to focus on employee engagement and strategic planning.
✅ Enhanced Accuracy & Compliance – Minimize errors in payroll, leave management, and reporting.
✅ Real-Time Insights – Gain immediate access to critical metrics for better decision-making.

Why Choose Agentic Automation?

Designed for modern organizations, our solution empowers teams to operate faster, smarter, and more efficiently. With built-in adaptability and seamless integration, it’s the future of HR and Admin operations.

AI Calling Agent

Revolutionizing Customer Communication with Intelligent Automation

The Challenge

Traditional call centers come with high operational costs, limited working hours, and frequent struggles to manage high volumes or complex customer inquiries. Scaling operations while maintaining service quality is an ongoing challenge for businesses worldwide.

Our Solution

Introducing the AI Calling Agent – a cutting-edge solution designed to replace or augment human operators with intelligent, always-on voice agents. These AI-driven agents handle calls in multiple languages, respond to intricate queries, and deliver personalized experiences — all without downtime.

Key Benefits

✅ 24/7 Availability – Ensure uninterrupted customer support anytime, anywhere.
✅ Multilingual Communication – Seamlessly interact with customers in their preferred language.
✅ Cost Efficiency – Significantly reduce operational costs compared to traditional call centers.
✅ Scalability – Handle large volumes of calls without compromising on quality.
✅ Improved Customer Experience – Faster resolution, personalized conversations, and reduced wait times lead to greater satisfaction and loyalty.

Why Choose Our AI Calling Agent?

Whether you’re a startup looking to scale support or an enterprise aiming to modernize operations, our AI Calling Agent offers a reliable, intelligent, and cost-effective solution for next-gen customer engagement.

Empower Your Business with Scalable IT Infrastructure

Optimize IT Performance with Reliable Managed Services

Our Key Services

Cloud Migration & Optimization

IT Helpdesk & Technical Support

Infrastructure Management

Business Continuity & Disaster Recovery

Global

Presence

Agentic Workflow Automation for HR & Admin

The Challenge

Our Solution

Key Benefits

Why Choose Agentic Automation?

AI Calling Agent

The Challenge

Our Solution

Key Benefits

Why Choose Our AI Calling Agent?